Frequently Asked Questions
Orders placed before 2pm (Monday–Friday) are usually dispatched the same day. Orders after 2pm are dispatched the next working day.
- Standard Delivery: 2–4 working days
- Express Delivery: 1–2 working days
You’ll receive tracking details once your order has been shipped.
Once your order has been dispatched, you’ll receive an email with a tracking number. You can use this to follow your parcel with the courier.
Currently, we only ship within the UK. For
bulk or special orders outside the UK, please contact us directly.
Please contact us as soon as possible. If your order hasn’t been dispatched yet, we’ll do our best to update the address. You will need your order ID when contacting us.
You can return items within 14 days
of delivery, provided they are unused and in their original packaging. Visit
our [Returns Policy] page for full details.
Please email us within 7 days of receiving
your order at the contact form, including photos of the damage or
issue. We’ll arrange a replacement or full refund.
Yes, we may offer bulk pricing for large
orders. Please get in touch with us to discuss your requirements.
No, only one discount code can be used per order. If multiple codes are available, choose the one that offers the best
value.
You can reach us via the contact form on
our contact page. We aim to reply within 1 working day.