At Electoys Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.
By using our site, you agree to the terms of this policy.
1. Who We Are
Electoys Ltd
Registered in the United Kingdom
Email: [Your contact email]
Company Number: [Insert if available]
We are the data controller responsible for your personal information.
2. What Information We Collect
When you visit our website, place an order, or contact us, we may collect:
- Your name, billing and shipping address
- Email address and phone number
- Payment details (processed securely by third-party providers)
- Order history and purchase preferences
- IP address, browser type, and device information (for site performance & analytics)
3. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Communicate with you about your purchase or account
- Respond to your queries or support requests
- Send order and shipping confirmations
- Improve our website, services, and customer experience
- Send marketing emails (only if you opt-in)
4. Marketing Communications
You’ll only receive marketing emails if you’ve explicitly opted in. You can unsubscribe at any time using the link at the bottom of any marketing email.
5. Sharing Your Information
We do not sell your personal data.
We only share your data with trusted third parties, including:
- Shopify (our website platform)
- Payment processors (e.g., Stripe, PayPal)
- Delivery partners (e.g., Royal Mail, Evri, DPD)
- Analytics tools (e.g., Google Analytics, Meta Pixel)
All third parties only access your data as necessary and are obligated to keep it secure.
6. Data Storage & Security
Your data is stored securely on Shopify's encrypted servers. We use industry-standard security measures to protect your information, including SSL encryption and secure payment gateways.
7. Your Rights Under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw your consent at any time
- Request restriction of processing
- Lodge a complaint with the ICO (www.ico.org.uk)
To exercise your rights, email us at [Enquiries@electoys.co.uk].
8. Cookies
We use cookies to improve your browsing experience and analyse website traffic. For more information, see our [Cookie Policy].
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.
10. Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Electoys Ltd
Email: Enquiries@electoys.co.uk
Registered in the UK